Spotlight.

Welcome to Spotlight – here, I aim to share my genuine perspectives on various topics that are meant to ignite thought, spark conversations, bring a smile to your face, or even inspire you to take action.

Are Your Products being Used or Abused?

This simple example we are all too familiar with from recent times. One common issue I encounter is companies struggling with customers...

Are your products relevant and accessible? Have you even checked?

Have you ever taken a step outside your organisation and looked at your product offering from a different perspective? Often, companies...

Unveiling the Invisible: Elevating Customer Service from Mundane to Memorable

Have you ever left a restaurant feeling underwhelmed by the service? Perhaps the staff didn't recognise you as a regular customer, or...

Beyond the Spreadsheet: Navigating the Evolution of Accounting with a Side of Laughter and Learning

Do Accountants appreciate a well-organised spreadsheet? Of course we do! It's a logical, structured document with numbers—what's not to...